AI-Powered OmnichannelCustomer Engagement Platform
Unify social media, email, web chat, app chat, and more in one platform with our complete digital communication solution - so your team delivers faster, smarter support with zero tab-switching.
Ribana Organic
.png){kind=logo}
Upay (UCB Fintech Company Limited)
Dot Internet
Style Maniacs
Myro
Gorgeous and Glamorous
Genex Infosys Limited
Digicon Technologies Limited
Asiatic MCL
Shopup
Nagad
Sonali Bank Limited
Modhumoti Bank Ltd
Bio-Xin Cosmeceuticals
Dresstown
Fency Skin Care
Saibo Care BD
Kashmiri Beauty By Jiniath
Your Beauty Limited
Elegant Tex
Elegant Tex 2
Xiaomi Bangladesh
Aroggo.com
Sheba XYZ
Cartup
Land Service
DESCO
NCC Bank PLC
Zerin's
Women's Budget Beauty
Dohora
Nahid's World
Naturals by Rakhi
Apex
Arogga
Rider CX
Courier CX
Synesis IT Limited
Ribana Organic
Upay (UCB Fintech Company Limited)
Dot Internet
Style Maniacs
Myro
Gorgeous and Glamorous
Genex Infosys Limited
Digicon Technologies Limited
Asiatic MCL
Shopup
Nagad
Sonali Bank Limited
Modhumoti Bank Ltd
Bio-Xin Cosmeceuticals
Dresstown
Fency Skin Care
Saibo Care BD
Kashmiri Beauty By Jiniath
Your Beauty Limited
Elegant Tex
Elegant Tex 2
Xiaomi Bangladesh
Aroggo.com
Sheba XYZ
Cartup
Land Service
DESCO
NCC Bank PLC
Zerin's
Women's Budget Beauty
Dohora
Nahid's World
Naturals by Rakhi
Apex
Arogga
Rider CX
Courier CX
Synesis IT Limited
Ribana Organic
Upay (UCB Fintech Company Limited)
Dot Internet
Style Maniacs
Myro
Gorgeous and Glamorous
Genex Infosys Limited
Digicon Technologies Limited
Asiatic MCL
Shopup
Nagad
Sonali Bank Limited
Modhumoti Bank Ltd
Bio-Xin Cosmeceuticals
Dresstown
Fency Skin Care
Saibo Care BD
Kashmiri Beauty By Jiniath
Your Beauty Limited
Elegant Tex
Elegant Tex 2
Xiaomi Bangladesh
Aroggo.com
Sheba XYZ
Cartup
Land Service
DESCO
NCC Bank PLC
Zerin's
Women's Budget Beauty
Dohora
Nahid's World
Naturals by Rakhi
Apex
Arogga
Rider CX
Courier CX
Synesis IT Limited
Ribana Organic
Upay (UCB Fintech Company Limited)
Dot Internet
Style Maniacs
Myro
Gorgeous and Glamorous
Genex Infosys Limited
Digicon Technologies Limited
Asiatic MCL
Shopup
Nagad
Sonali Bank Limited
Modhumoti Bank Ltd
Bio-Xin Cosmeceuticals
Dresstown
Fency Skin Care
Saibo Care BD
Kashmiri Beauty By Jiniath
Your Beauty Limited
Elegant Tex
Elegant Tex 2
Xiaomi Bangladesh
Aroggo.com
Sheba XYZ
Cartup
Land Service
DESCO
NCC Bank PLC
Zerin's
Women's Budget Beauty
Dohora
Nahid's World
Naturals by Rakhi
Apex
Arogga
Rider CX
Courier CX
Synesis IT Limited
Vics Ventures
sManager
National Credit and Commerce Bank PLC
Yashfeen
Asiatic CE
Link3 Technologies Ltd
Akash Digital TV
Bexcom
Hatil Furniture
Paikarighor
Mana Bay Water Park In Bangladesh
Bidyanondo Foundation
Power Cell
Travella
Garibook
Beshati
Grammo Food
Haier Bangladesh
Food CX
Ambor
Shahida's Lifestyle
Beautyology
Glowee Bangladesh
SkyTech (Upay)
BelieversSign
Tahoor Studio
Foodi
Pathao
1000Fix Services Limited
Cover N Care
.png){kind=logo}
Bangladesh Rural Electrification Board (BREB)
Believerssing
Chatbot Solution
LG Bangladesh
Maya Nagar
Sea Pearl
Buy Air Ticket
Mojaru
Vics Ventures
sManager
National Credit and Commerce Bank PLC
Yashfeen
Asiatic CE
Link3 Technologies Ltd
Akash Digital TV
Bexcom
Hatil Furniture
Paikarighor
Mana Bay Water Park In Bangladesh
Bidyanondo Foundation
Power Cell
Travella
Garibook
Beshati
Grammo Food
Haier Bangladesh
Food CX
Ambor
Shahida's Lifestyle
Beautyology
Glowee Bangladesh
SkyTech (Upay)
BelieversSign
Tahoor Studio
Foodi
Pathao
1000Fix Services Limited
Cover N Care
Bangladesh Rural Electrification Board (BREB)
Believerssing
Chatbot Solution
LG Bangladesh
Maya Nagar
Sea Pearl
Buy Air Ticket
Mojaru
Vics Ventures
sManager
National Credit and Commerce Bank PLC
Yashfeen
Asiatic CE
Link3 Technologies Ltd
Akash Digital TV
Bexcom
Hatil Furniture
Paikarighor
Mana Bay Water Park In Bangladesh
Bidyanondo Foundation
Power Cell
Travella
Garibook
Beshati
Grammo Food
Haier Bangladesh
Food CX
Ambor
Shahida's Lifestyle
Beautyology
Glowee Bangladesh
SkyTech (Upay)
BelieversSign
Tahoor Studio
Foodi
Pathao
1000Fix Services Limited
Cover N Care
Bangladesh Rural Electrification Board (BREB)
Believerssing
Chatbot Solution
LG Bangladesh
Maya Nagar
Sea Pearl
Buy Air Ticket
Mojaru
Vics Ventures
sManager
National Credit and Commerce Bank PLC
Yashfeen
Asiatic CE
Link3 Technologies Ltd
Akash Digital TV
Bexcom
Hatil Furniture
Paikarighor
Mana Bay Water Park In Bangladesh
Bidyanondo Foundation
Power Cell
Travella
Garibook
Beshati
Grammo Food
Haier Bangladesh
Food CX
Ambor
Shahida's Lifestyle
Beautyology
Glowee Bangladesh
SkyTech (Upay)
BelieversSign
Tahoor Studio
Foodi
Pathao
1000Fix Services Limited
Cover N Care
Bangladesh Rural Electrification Board (BREB)
Believerssing
Chatbot Solution
LG Bangladesh
Maya Nagar
Sea Pearl
Buy Air Ticket
Mojaru
Avoid Juggling Endless Tabs
Reply to every customer in one place with AI-Powered iDesk360
Meet your customers wherever they are and turn every interaction into an opportunity. No shared passwords, no switching tabs.
iDesk360
Unified conversation hub
Channels
Priority inbox
All conversations
Refund request
Facebook comment
Order tracking
WhatsApp message
App login issue
Google Play review
Built for Speed, Scale, and Clarity
Respond Faster
Reduce handle time
AI auto-response, canned replies, and smart routing keep your customers happy even at peak volume.
Scale Smarter
Grow without friction
Add agents, adjust queues, and customize workflows — without touching your infrastructure.
Know Your Customers
Customer intelligence & insights
Reveal what customers actually want with sentiment analysis, tag breakdowns, and interaction history.
Track Every Move
Full-spectrum visibility
20+ reports, live dashboards, and sentiment analysis give supervisors instant clarity on every operation.
A Platform Built for Everyone On Your Team
For agents who reply, managers who monitor, and leaders who decide
Your agents & front-line teams get a single unified inbox for messages, comments, and emails — no juggling between channels, no delays, and no customer abandonment.
Unified inbox
An agent opens one workspace and sees Facebook comments, email, and live chat together with customer history.
New message arrives
Priority is detected
Agent replies from one inbox
Agent workspace
Agent Inbox Snapshot
How it works
From incoming case to team action
No channel switching, faster first response, and every reply stays attached to the same customer timeline.
iDesk360 – Best Omnichannel Customer Communication Platform
Best AI omnichannel platform for social, email, live chat, WhatsApp and apps.
Facebook Messenger & Pages
Centralise all Facebook Page messages, comments, and Messenger conversations in a single inbox. Auto-assign to agents, tag conversations, and respond with rich media — no tab-switching required.
AI that works while your team sleeps
Deploy intelligent chatbots that understand intent, reply in any language, and hand off to humans — automatically. Flow-based or fully AI-driven: your choice.
Engineered for Businesses of All Types and Sizes
Whether you're a growing team or a large-scale operation — iDesk360 fits where you are today and scales with where you're going.
Start lean, move fast
Everything you need to centralize your messages and manage customers professionally, without the confusion.
Scale without the growing pains
Actively monitor your service levels using real-time supervisor dashboards, agent performance tracking, and deep analytical reports.
Full control at any scale
Set up custom configurations, map intricate routing logic, set granular data permissions, and integrate your favorite third party systems directly into your workspace.
Need something more specific?
iDesk360 offers fully customized plans built around your team size, channels, and workflows — no off-the-shelf compromise, no features you don't need.
Solutions by Industry
Digital Retail & E-commerce
Handle high-volume order queries, returns, and customer complaints across all web, mobile (m-commerce), and social (f-commerce) touchpoints.
Logistics
Keep customers updated on shipments and resolve delivery issues before they escalate
Telecom
Manage high-volume complaints and service queries with smart routing and SLA compliance
Healthcare
Respond to patient queries promptly across digital channels with clear team accountability
BFSI
Deliver secure, compliant customer communication with full audit trails and permission controls
Education
Manage student and parent queries across social and chat — without missing a single message
The complete omnichannel platform your customers deserve.
Join companies delivering faster, smarter, more human customer experiences — with iDesk360.
No credit card required · Setup in minutes · Cancel anytime