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iDesk360 advantages that impact your business
Here are some benefits for iDesk360 users
One deck for managing all communication
Our customer helpdesk allows you to organize all types of customer messages under a single roof with ease.
Analyzing customer sentiment
Dissect every customer's messages – whether they are positive, neutral, or negative and utilize the result later.
Streamlining customer assistance
Create a strong and positive bond with the clients with simple agent-customer interaction and customer-assistance.
Easy supervision and follow-up
Monitor and manage your agents’ work efficiency and repair shortcomings and improve further agent-customer relations.
Economization and higher productivity
The automated message service boosts the communication process and allows your agents time to do more ambitious tasks.
Highly flexible and easy facilities
Alter the number of your agents instantly with iDesk360. It allows you to update the variables effortlessly.
Every lead is important! Lead it with iDesk360
We care each socializing of your all the digital presence in the internet arena. Now you can take care instantly from a single view point. Make better strategies and promote your business more enigmatically.
Deep insights in communications transcripts
iDesk supplies you with significant data insights so you can do instant data-analysis. Smartly analyze data and launch your business to a new level with more leverage.
Increase your agents’ productivity by 80%
Now you agents can work more engagingly towards building a positive customer-agents relationship with iDesk360’s automated message service
Swift and easy manageable chat integrated
Now customers can contact easy manner using different channels,email to social media also our fastest Live chat makes life more cool.
Build a super customer-friendly Organization
iDesk360 helps you get tons of loyal customers by creating an excellent environment for congenial customer-agent interaction.
Customer Happy, Business Happier
Best customer helpdesk experience with iDesk360. Seamless multichannel interaction raise happy customer.
Happy Clients
"I am so excited to write you. We have been using the iDesk360 services of Codeware Limited. They are awesome. We started using their services from January 2020. After that our Social Media (Facebook) engagement are running smoothly. We are happy with them. "
Mehdi H Zulfiqar
"Best wishes for iDesk360, customer support system of Codeware LTD. Now we are In service with iDesk360 for Facebook,Youtube and instagram customer interaction management. So far its nicely working hope iDesk360 will come with more channels and features in near future."
Mukesh Kumar Ghosh
"Its Amazing thank you iDesk360. We are using last few months working great and really now easy to manage customer from Social Media as well as easy to handle our emails. We are using the system last few months so far it’s working fine, we are really satisfied with it. Best wishes for iDesk360."
Md Aminul Islam
We Are Here For You!
Build a strong customer-agent relation by interacting with the customers on the channels that they use such as social media, and email. Streamline your customers’ experience with our helpdesk.
