Turn your website visitors into conversations, and conversations into loyal customers — with AI Agents and humans working together. Engage with your web visitors instantly with a customizable AI-powered webchat support that reflects your brand persona.
iDesk360 Assistant
Online now
Smart, autonomous, and human-aware — iDesk360's self-learning AI chatbot auto-responds to visitor queries based on its training on your business data, product catalogues, and FAQs to perform just like your top-performing team member.
Identifies customer needs, recommends products, and closes sales end-to-end autonomously.
Fast, 24/7 engagement with multiple customers from multiple platforms at the same time.
AI-to-human switch with full chat history and conversation history.
Human takeover at any point with a single click.
Continuous AI learning from past interactions and knowledge base documents.
Integrate iDesk360 Webchat with your favourite software and ensure a smooth and trouble-free experience for your customers.
Answer, assist, sell, summarise, assign, and transfer conversations with an all-in-one customer support system.
Connect webchat with WhatsApp, Messenger, Instagram, Telegram, and other customer communication channels.
Give visitors frictionless access to your business, day or night, with our AI chatbot.
Provide instant answers using an AI agent trained on your business information.
Automatically respond to repetitive customer questions and requests.
Help customers discover products, make decisions, and complete purchases.
Identify relevant products, answer questions, and share product images.
Move conversations from AI to human agents when human judgment is needed.
Allow human agents to take control of an AI-assisted conversation whenever they need to step in.
Turn lengthy conversations into concise summaries so agents can quickly understand what happened.
Tailor colours, fonts, avatars, shapes, and messaging styles to match your brand identity.
Reduce bounce rates and guide users with ready-made prompts based on common questions or dynamic greetings.
Collect the information your team needs — such as name, phone number, address, and other relevant details.
Prompt users with custom feedback and review formats at the end of a session.
No developers, no long onboarding — go from a blank site to a fully trained AI webchat in four simple steps.
Paste a single line of code into your site — no developer required.
Match colours, fonts, avatars, and greetings to your brand identity.
Feed it your FAQs, product catalogue, and documents to respond accurately.
Publish your widget and watch conversations, sales, and handovers in real time.
Brings your entire customer engagement strategy into a single platform. Standalone live chat tools are primarily designed to connect website visitors with support agents — iDesk360 takes webchat further by combining live customer support, AI automation, and sales assistance in a single platform.
Join thousands who leverage iDesk360 to deliver instant 24/7 support across every channel.
