A Single Workspace for Every Conversation
iDesk360 is a product of Codeware Limited. We organize your communication channels so you can build a stronger, faster, more human business.
- Brands served
- 70+
- Conversations monthly
- 1M+
- Unified channels
- 10+
- AI chatbot uptime
- 24/7
Built to End Tab-Juggling Chaos
Support teams were drowning — bouncing between Facebook, Instagram, WhatsApp, email, and live chat while customers waited for answers. We saw passwords being shared in insecure ways and conversations getting lost between tabs.
So we built iDesk360: one unified inbox where every channel lives, AI handles the repetitive work, and your team stays focused on closing deals — without ever sharing access to anything sensitive.
- One unified inbox for every channel
- AI automation for repetitive questions
- No shared passwords or sensitive access
The customer conversation is the heartbeat of every business. We exist to make sure you never miss a single one.
The iDesk360 Team
Codeware Limited, Dhaka
What We Stand For
The principles behind every feature we build and every conversation we help you manage.
Secure by Design
We never share your social passwords. All server activity follows European data security standards.
AI-First Support
Smart automation answers 24/7, detects intent, and hands off to your team at exactly the right moment.
Built for Growth
From small teams to complex operations — customize workflows, permissions, and integrations at any scale.
Customer Obsessed
Every feature exists to help you respond faster, understand customers better, and close more sales.
Ready to bring every conversation into one place?
See how iDesk360 can help your team respond faster and support customers across every channel.