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About iDesk360

A Single Workspace for Every Conversation

iDesk360 is a product of Codeware Limited. We organize your communication channels so you can build a stronger, faster, more human business.

70+Brands served
1M+Conversations monthly
10+Unified channels
24/7AI chatbot uptime
Our Story

Built to End Tab-Juggling Chaos

Support teams were drowning — bouncing between Facebook, Instagram, WhatsApp, email, and live chat while customers waited for answers. We saw passwords being shared in insecure ways and conversations getting lost between tabs.

So we built iDesk360: one unified inbox where every channel lives, AI handles the repetitive work, and your team stays focused on closing deals — without ever sharing access to anything sensitive.

iDesk360
“The customer conversation is the heartbeat of every business. We exist to make sure you never miss a single one.”

— The iDesk360 Team, Codeware Limited, Dhaka

What We Stand For

Secure by Design

We never share your social passwords. All server activity follows European data security standards.

AI-First Support

Smart automation answers 24/7, detects intent, and hands off to your team at exactly the right moment.

Built for Growth

From small teams to complex operations — customize workflows, permissions, and integrations at any scale.

Customer Obsessed

Every feature exists to help you respond faster, understand customers better, and close more sales.

Ready to bring every conversation into one place?

See how iDesk360 can help your team respond faster and support customers across every channel.

Request a Demo

The complete omnichannel platform your customers deserve.

Join companies delivering faster, smarter, more human customer experiences — with iDesk360.

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