Simple, transparent pricing — from your first automated reply to enterprise-scale support. No hidden fees, no surprises.
Every plan includes multi-channel AI, order management, and ticketing — pick the message volume that matches your business.
Affordable automation for smaller support teams.
Capture every lead and reply instantly with AI.
Everything in Launch, plus
Scale conversations with advanced lead management.
Everything in Starter, plus
Full-scale automation for large support operations.
Everything in Growth, plus
| Feature | Launch | Starter | Growth | Enterprise |
|---|---|---|---|---|
| AI messages / month | 7,000 | 20,000 | 38,000 | Custom |
| Multi-channel integration | ||||
| Advanced AI training | + user training | |||
| Auto replies to messages & comments | ||||
| Image-supported responses | ||||
| Multilingual support | ||||
| Order collection | ||||
| Order management | + CRM integration | + CRM integration | ||
| Ticket creation & resolution | ||||
| Analytics & reporting dashboard | ||||
| Support | 24/7 | 24/7 | 24/7 dedicated | 24/7 SLA & priority |
| Dedicated account manager | — | — | — | |
| Enterprise security & compliance | — | — | — |
Every automated reply iDesk360's AI sends — across chat, comments, or direct messages — counts as one AI message toward your monthly quota. Messages your human agents send don't count.
Yes. You can move from Starter to Growth (or to a custom Enterprise plan) at any time — we'll prorate the difference so you only pay for what you use.
We'll notify you before you run out. You can add extra message credits or upgrade your plan at any time — your inbox never stops working.
No setup fees and no lock-in contracts on Starter or Growth. Enterprise plans include a dedicated onboarding tailored to your team's workflows.
Absolutely. Book a live walkthrough and see iDesk360 running on your own use case before choosing a plan.
Join companies delivering faster, smarter, more human customer experiences — with iDesk360.
No credit card required · Setup in minutes · Cancel anytime
